Environment
Novell Service Desk
Situation
When NSD is installed, there are just two default user accounts that are installed. The
username/passwords are super/super and admin/admin. This information can be found in the NSD Best Practices Guide under section 4.1.9 Creating the Schema, Step 8.
Note: super/super user will be deactivated once NSD is integrated with LDAP.
Note: super/super user will be deactivated once NSD is integrated with LDAP.
Resolution
To change admin/admin user password, login to the NSD web console with admin/admin, and click My Account > Details > Edit. There will get an option to change the password.
Note: The admin user is critical if a login is needed into NSD, when the LDAP server is down or want to change LDAP server settings.
Note: The admin user is critical if a login is needed into NSD, when the LDAP server is down or want to change LDAP server settings.