Not able to enrol new devices after Updating ZENworks Mobile Management to version 2.9.1

  • 7015276
  • 25-Jun-2014
  • 25-Jun-2014

Environment

Novell ZENworks Mobile Management 2.9.1

Situation

After a successful update of ZENworks Mobile Management to version 2.9.1 it is not possible to enrol new devices via the dashboard but the previously enrolled devices work without issues.
 


Additional Information

It is necessary to create a new Service Request with Novell Technical Support to troubleshoot this issue further and determine the appropiate fix.
 
It is important to include as an attachment to the Service Request the output of the  iOS MDM Sync Log from the device experiencing this issue as this will help the troubleshooting process.