Environment
Novell ZENworks Patch Management 11
Novell ZENworks Patch Management 10
Novell ZENworks Patch Management 10
Situation
"Oracle Java SE Runtime Environment (JRE) 7 Update 71 (7.0.710.14) for Windows (See Notes)" incorrectly Superseded.
Resolution
Novell has addressed the issue, but to clean up the corruption the patch needs to be deleted from ZCC.
From ZCC | Patch Management | Patches. Search and check "Oracle Java SE Runtime Environment (JRE) 7 Update 71 (7.0.710.14) for Windows (See Notes)"
and from the menu select "Delete" and "Yes".
Note: To see the disabled patch you might need to enable and select "Include Disabled" from the search screen.
Note: To see the "Include Disabled" option in ZCM 11.3 and above. "Enable not applicable patches" Under ZCC|Configuration|Patch Management|Subscription Download
After a successful Subscription Update the patch should be available.
From ZCC | Patch Management | Patches. Search and check "Oracle Java SE Runtime Environment (JRE) 7 Update 71 (7.0.710.14) for Windows (See Notes)"
and from the menu select "Delete" and "Yes".
Note: To see the disabled patch you might need to enable and select "Include Disabled" from the search screen.
Note: To see the "Include Disabled" option in ZCM 11.3 and above. "Enable not applicable patches" Under ZCC|Configuration|Patch Management|Subscription Download
After a successful Subscription Update the patch should be available.
Cause
"Oracle Java SE Runtime Environment (JRE) 7 Update 72 (7.0.720.14)” flagged "Oracle Java SE Runtime Environment (JRE) 7 Update 71 (7.0.710.14) for Windows (See Notes)" patch as superseded.