iPrint printer installs to Mac prompt for authentication, even when using keychain.

  • 7016091
  • 22-Jan-2015
  • 22-Jan-2015

Environment

Novell iPrint Client for Macintosh

Situation

Users should not be prompted for authentication when installing an SSL enabled iPrint printer to a Macintosh workstation when the user credentials are stored in the keychain.  However, there are two scenarios where the user is prompted:

Scenario 1: The browser accessing the /ipp page to install the SSL enabled printer is Firefox.
Scenario 2: The user is an Active Directory user (any browser type).

Resolution

Workaround:
Supply the password when prompted. The printer will install if the user has Access Control rights to the iPrint printer.

Novell is investigating this issue.