No new collected entries in RRM

  • 7016200
  • 17-Feb-2015
  • 26-Feb-2015

Environment

NetIQ Security Solutions for iSeries 8.1
PSSECURE
PSCOMMON
Remote Request Management (RRM)

Situation

No new collected entries in RRM.
Mismatched triggers when running the calls (call nw0099e and call nw0089c).
 
When running the calls, in the joblog will be:
QSYS_TRIG_PSC810
and
QSYS_TRIG_PSCOMMON
and
QSYS_TRIG_PSC800
 
Another way to see the triggers is:
PRTTRGPGM LIB(PSCOMMON)
and then read the report in the spooled files.

Resolution

When this occurs, the physical file triggers will need to be removed and then readded.  Please run the following commands to remove the physical file triggers:
 
RMVPFTRG PSCOMMON/NW0008F
RMVPFTRG PSCOMMON/NW0010F
RMVPFTRG PSCOMMON/NW0011F
RMVPFTRG PSCOMMON/NW0014F
RMVPFTRG PSCOMMON/NW0015F
RMVPFTRG PSCOMMON/NW0016F
RMVPFTRG PSCOMMON/NW0017F
RMVPFTRG PSCOMMON/NW0018F
RMVPFTRG PSCOMMON/NW0019F
RMVPFTRG PSCOMMON/NW0020F
RMVPFTRG PSCOMMON/NW0050F
RMVPFTRG PSCOMMON/NW0051F
RMVPFTRG PSCOMMON/NW0052F
RMVPFTRG PSCOMMON/NW0055F
RMVPFTRG PSCOMMON/NW0057F
RMVPFTRG PSCOMMON/NW0110F
RMVPFTRG PSCOMMON/NW0111F
RMVPFTRG PSCOMMON/NW0114F
RMVPFTRG PSCOMMON/NW0115F
RMVPFTRG PSCOMMON/NW0116F
RMVPFTRG PSCOMMON/NW0117F
RMVPFTRG PSCOMMON/NW0150F
RMVPFTRG PSCOMMON/NW0151F
RMVPFTRG PSCOMMON/NW0152F
RMVPFTRG PSCOMMON/NW0157F
RMVPFTRG PSCOMMON/NW0210F
RMVPFTRG PSCOMMON/NW0211F
RMVPFTRG PSCOMMON/NW0214F
RMVPFTRG PSCOMMON/NW0215F
RMVPFTRG PSCOMMON/NW0216F
RMVPFTRG PSCOMMON/NW0217F
RMVPFTRG PSCOMMON/NW0250F
RMVPFTRG PSCOMMON/NW0251F
RMVPFTRG PSCOMMON/NW0252F
RMVPFTRG PSCOMMON/NW0257F
 
To readd them, please run:
ADDLIBLE PSCOMMON
CALL NW0099E
CALL NW0089C
 
Once finished,

Cause

Mismatched physical file triggers.

Additional Information

The RMVPFTRG commands can be encapsulated into a CL program by adding the PGM and ENDPGM statements to the list and compiling them into one CL to call.