Environment
NetIQ Aegis 3.2
Situation
Accessing Aegis Config or Web console from a remote system you get the following errors:
1. Value cannot be null. Parameter name: collection.
2. User account"Aegis_username" could not authenticate with the Aegis agent "Aegis_Servername" (port 10117).
Your username and/or password were rejected by the Aegis service. Make sure you are supplying valid credentials.
3. Unable to contact an authentication authority.
Resolution
Edit the ProcessGovernanceService.exe.config file located at C:\Program Files (x86)\NetIQ\Aegis\bussrv to use "ClearText" instead of "Kerberos" for the TransportProtocolType.
Bounce the NetIQ Aegis Business Service.