Environment
NetIQ Directory Resource Administrator 8.7.x
NetIQ Directory Resource Administrator 9.0.x
NetIQ Reporting Center 2.0
NetIQ Reporting Center 2.1
NetIQ Directory Resource Administrator 9.0.x
NetIQ Reporting Center 2.0
NetIQ Reporting Center 2.1
Situation
NetIQ Directory and Resource Administrator has multiple process used. Many of these processes write to specific log files, stored on the local DRA Server. Each process also has a varying level of logging that can be enabled.
Resolution
DRA Process Name | Process Logging Configuration Location | Default log file location | Log Level Configurable using DRA Diagnostic Utility | Requires Service Restart | Notes | ||
DRA Health Check Utility | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\log4net.config | C:\Users\<Logged on user>\AppData\Local\Temp\2\NetIQ\DRA\Logs | No | No | The DRA Health Check utility must be restarted after log settings are changed. | ||
Diagnostic Utility | Registry Path: HKEY_CURRENT_USER\Software\NetIQ\DRA\DRADiagnosticUtil\Logging | C:\Users\<Logged on user>\AppData\Local\Temp\2\NetIQ\DRA\ | No | No | Diagnostic Utility must be closed and re-opened after changing log settings. | ||
Administration Service | Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\Service | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Service | Yes | No | If changes are made via the registry, the NetIQ DRA Administration Service must be restarted. | ||
Dom File Process | Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\DomFiles | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\DomFiles | Yes | No | |||
DRA Cache Loader | Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\DomFiles | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\DomFiles | Yes | No | This process uses the log settings for the DRA Dom File Process | ||
O365 Tenant Cache Loader | Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\DomFiles | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\DomFiles | Yes | No | Uses the same settings applied for the DRA Dom File Process | ||
ARM Console | Registry Path: HKEY_CURRENT_USER\Software\NetIQ\DRA\Account and Resource Management\Logging | C:\Users\<Logged on user>\AppData\Roaming\NetIQ\DRA\Logs\Console | Yes | No | Console must be closed and re-opened after changing log settings. | ||
| Registry Path: HKEY_CURRENT_USER\Software\NetIQ\DRA\Delegation and Configuration\Logging | C:\Users\<Logged on user>\AppData\Roaming\NetIQ\DRA\Logs\Console | Yes | No |
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Web Console (Legacy 8.x / 9.0) | None | C:\Windows\temp\Mission Critical Software | Yes | Yes | Windows IIS Service must be restarted after logging changes are applied. | ||
ADSI Provider | Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\ADSI | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\ADSI | Yes | Yes | |||
Core Service | Registry Path: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mission Critical Software\OnePoint\Administration\Logging\Core Service | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Core Service | Yes | Yes | |||
DRA Cache Service | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\CacheService\CacheServiceConfiguration.txt | C:\ProgramData\NetIQ\DRA\CacheData\Logs\CacheService.log | No | Yes | This is the Mongo Database service, used to store the DRA Accounts cache data. | ||
DRA Host Service | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA Extensions\NetIQ.DRA.HostService.exe.config | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Host Service | No | Yes | |||
DRA Rest Service | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA Extensions\NetIQ.DRA.RestService.exe.config | C:\Users\<Install Account>\AppData\Local\NetIQ\DRA\Logs\Rest Service | No | Yes | |||
Log Archive Configuration Utility | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\NetIQLogArchive\LogArchiveUtility.exe.config | %ALLUSERSPROFILE%\Application Data\NetIQ\DRA\LAS\Log Files\LogArchiveServerUtil.txt | No | No | The LAS Config Utility must be restarted if logging settings are changed. | ||
Log Archive Server | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\NetIQLogArchive\NqLogArchiveServer.exe.config | %ALLUSERSPROFILE%\Application Data\NetIQ\DRA\LAS\Log Files\LogArchiveServer.txt | No | Yes | |||
Log Archive Indexer | Configuration File Path: C:\Program Files (x86)\NetIQ\DRA\NetIQLogArchive\NqLogArchiveIndexer.exe.config | %ALLUSERSPROFILE%\Application Data\NetIQ\DRA\LAS\Log Files\NetIQ.LogArchiveIndexer.txt | No | Yes | Log file path is set within the Log Archive Server.exe.config file. | ||
NRC Console | C:\Users\<Logged on user>\AppData\Local\NetIQ\Reporting Center\Logs | No | No |
Additional Information
For details on how to access the DRA Diagnostic utility, please see KB 7016868