Dragging and dropping .pdf attachment from mail message to desktop adds extra information to the file name

  • 7017870
  • 21-Jul-2016
  • 12-Dec-2016

Environment

Novell GroupWise 2014 R2 Support Pack 1

Situation

When dragging and dropping a .pdf attachment from and email message to the desktop, there is additional information added to the file name.  The file name, once on the desktop, will be 

  CUsers<my_user_name>AppDataLocalTempXPgrpwiseDragDropSources578DFBCD<domain><po><actual_file_name>.pdf

Resolution

The fix for this issue is in the GroupWise 2014 R2 SP1 HP2 client located on the download.novell.com webpage.

Cause

The current workaround is to do a File -> Save As to the desktop for any pdf attachment that has any of the above 4 characters in the file name.  

This has been reported to engineering