Cannot upgrade Standalone AutoSync Client from version 6.0 to 6.1

  • 7017898
  • 28-Jul-2016
  • 29-Jul-2016

Environment

NetIQ Secure Configuration Manager 6.0
NetIQ Secure Configuration Manager 6.1

Situation

Upgrading the standalone AutoSync client 6.0 to version 6.1 fails. Though the installation completes when you run the installation setup program, the standalone AutoSync client does not upgrade to version 6.1. 

Resolution

Uninstall standalone AutoSync client 6.0 and perform a fresh installation of standalone AutoSync client 6.1. If you have configured any specific settings for your standalone AutoSync client 6.0, you must reconfigure those settings manually, using the AutoSync Configuration Utility.

Cause

Existing 6.0 AutoSync client is not removed or overwritten.