How to apply the CG Server license key ?

  • 7018280
  • 16-Nov-2016
  • 16-Nov-2016

Environment

NetIQ Change Guardian 4.x

Situation

How to apply the Change Guardian Server license key? 
License key for CG Server is about to expire how do i replace it? 

Resolution

To replace or update the Change Guardian Server license key follow the steps below. 
1.) Logon to the NetIQ Customer Center and locate the CG Server license key. 
2.) Logon to the Change Guardian WebUI and select Help then About. 
3.) Then select the licenses link at the top of the page. 
4.) Scroll to the bottom of the screen and select ADD LICENSE.
5.) Paste the license key in the display box and select save.

Cause

The temporary license key built into the product has expired or the alert feature in the pre 4.2 license keys is not enabled.  Requiring an updated license key to enable the full product feature set to resolve the issue.