Having more then 100 sub folders causes the "Sort Subfolders" menu selection to stay forever

  • 7018710
  • 15-Mar-2017
  • 15-Mar-2017

Environment

Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 1
Novell GroupWise 2014 R2 Support Pack 1 Hot Patch 2

Situation

Having more then 100 sub folders causes the "Sort Subfolders" menu selection to stay forever

Steps to duplicate.

1. Create a folder Test.
2. In Folder Test create 100 folders call them 0-99
3. Right click Folder Test and select "Sort Subfolders"
4. After done. Do step 3 again, you will see the "Sort Subfolders" did disappear.
5. Then do File | New | Folder | Personal Folder | Next | Call it "A" | and as you can see it is sorted in after the folder called 99 | Next | Finish.
6. Right click Folder Test and you can select "Sort Subfolders" again. Run it and do Right click Folder Test again....the "Sort Subfolders" is still there.
7. Delete one of the folders, for example "0" 
8. Right click Folder Test you will see the "Sort Subfolders" did disappear.

Extra: Having folder 0-99 and adding folder A will added folder A after 99.
Then add folder B, this will be added before folder "0" means no sorting is done anymore.

Resolution

Reported to engineering