ZAM Mapping LDAP Fields from AD User Source are not all visible for selection

  • 7022469
  • 18-Dec-2017
  • 04-Sep-2018

Environment

ZENworks Asset Management 11.4
ZENworks Configuration Management 11.4 Inventory
ZENworks Configuration Management 2017 Inventory

Situation

Creating a ZENworks Asset Inventory LDAP Import Task with an AD User Source in ZCC
The following fields are not visible;
computer
-info
-sAMAccountName
contact
-info
group
-info
-sAMAccountName
-telephoneNumber
inetOrgPerson
-info
-sAMAccountName
user
-info
-sAMAccountName

Resolution

Work around:
Create a mapping and save.
Then edit that same LDAP Import Task, all the fields will be available.
Make the modifications needed and save the LDAP Import Task.


Additional Information

This is fixed in version ZENworks Configuration Management 2017 Update 3 - see KB 7023221 "ZENworks Configuration Management 2017 Update 3 update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7023221 

For 2017 Update 1:  Notify Micro Focus Customer Care ZENworks Technical Support for a Field Test File