Exception in certificate validator when subdirectory is made under remint-repo

  • 7022682
  • 23-Feb-2018
  • 14-Sep-2018

Environment

ZENworks Configuration Management 2017 Update 2

Situation

Certificate validation failing.

ERROR (in system-update.log)

[INFO] [09/13/2018 14:57:58.969] [21153] [CertificateActivator] [] [root] [CertificateActivator] [SERVER_CERTIFICATE_NOT_FOUND] [CERTIFICATE_VERIFICATION_FAILED] [null] [] [] [ZENworks]
[INFO] [09/13/2018 14:59:00.457] [21498] [CertificateActivator] [] [root] [CertificateActivator] [PRIVATEKEY_FILE_NOT_FOUND] [CERTIFICATE_VERIFICATION_FAILED] [null] [] [] [ZENworks]


ERROR (in novell-zenworks-configure.log)

[ERROR] [09/13/2018 15:07:00.341] [23041] [CertificateValidator] [1] [root] [ConfigureUtility] [] [Unknown Error] [java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1927)
at com.novell.zenworks.configure.actions.certificate.CertificateValidator.getCertitificateFile(CertificateValidator.java:256)
at com.novell.zenworks.configure.actions.certificate.CertificateValidator.checkAndValidateCACertificate(CertificateValidator.java:109)
at com.novell.zenworks.configure.actions.certificate.PrimaryServerCertActivator.validate(PrimaryServerCertActivator.java:141)
at com.novell.zenworks.configure.actions.ActivateCertificateConfigureAction.validateCertificate(ActivateCertificateConfigureAction.java:320)
at com.novell.zenworks.configure.actions.ActivateCertificateConfigureAction.configure(ActivateCertificateConfigureAction.java:163)
at com.novell.zenworks.configure.ZENworksConfigure.execConfigAction(ZENworksConfigure.java:1841)
at com.novell.zenworks.configure.ZENworksConfigure.execConfigAction(ZENworksConfigure.java:1973)
at com.novell.zenworks.configure.ZENworksConfigure.configure(ZENworksConfigure.java:1657)
at com.novell.zenworks.configure.ZENworksConfigure.main(ZENworksConfigure.java:1570)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.novell.zenworks.configure.ConfigureLoader.main(ConfigureLoader.java:74)
] [] [] [ConfigureUtility]
[INFO] [09/13/2018 15:07:00.341] [23041] [PrimaryServerCertActivator] [1] [root] [ConfigureUtility] [] [Validated CA certificate, certificatefile :null] [] [] [] [ConfigureUtility]

Resolution

A subdirectory under remint-repo directory had been created for backup purposes.  Removing that subdirectory corrects the error.  Do not create subdirectory under remint-repo.  Do not put any files into or directories below remint-repo except the documented files or what is automatically generated by the process.   Move the subfolder to a location outside of ZENworks for safe keeping.  The certificate verification should then verify on its next sheduled verification.

Status

Reported to Engineering