Environment
Self Service Password Reset
SSPR 4.x
eDirectory environment
Situation
Searching in People Search for “givenname surname†is much slower than
searching for “givenname†or for “surname.â€
Resolution
Make sure eDir substring indexes are created for both givenname and surname. There should be substring indexes for each searchable attribute plus a value index for 'objectClass' on each eDir server reachable by SSPR.