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Instruction memory error when installing Spa hotfixes (NETIQKB71773)

This document (7771773) is provided subject to the disclaimer at the end of this document.


Secure Password Administrator 1.0


The instruction at 0x00421cb0 referenced memory at "0x00000000". The memory could not be "written"

Spa hot fixes will not install error The instruction at 0x00421cb0
Instruction memory error when installing Spa hotfixes


To resolve this issue, open System Properties, click Start, click Control Panel, and then double-click System. Click the Advanced tab and, under Performance, click Settings. Click the Data Execution Prevention tab. Select ?InstallAnywhere Self Extractor? in the ?Turn on DEP for all programs and services except those I select? list.


The problem is the Data Execution Protection included in Windows 2003 Service Pack 1.

Additional Information

Formerly known as NETIQKB71773


This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7771773
  • Creation Date:27-AUG-09
  • Modified Date:06-OCT-11
    • NetIQSecure Password Administrator

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