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hotfix for issue where SM Agent service stops when CGGP Configuration is updated in DCs x64 (NETIQKB71864)

This document (7771864) is provided subject to the disclaimer at the end of this document.

Situation

If the hot fix is not applied, when you apply Change Guardian for Group Policy configuration changes for a Windows Server 2003 or 2008 domain controller, the NetIQ Security Manager service on the domain controller stops unexpectedly.

Resolution

After you apply this Hotfix, the Security Manager agent properly updates Change Guardian for Group Policy configuration changes, and the NetIQ Security Manager service no longer stops unexpectedly.

Cause

If the hot fix is not applied, when you apply Change Guardian for Group Policy configuration changes for a Windows Server 2003 or 2008 domain controller, the NetIQ Security Manager service on the domain controller stops unexpectedly.

Additional Information

Formerly known as NETIQKB71864

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7771864
  • Creation Date:02-OCT-09
  • Modified Date:15-MAR-13
    • NovellChange Guardian

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