hotfix for issue where SM Agent service stops when CGGP Configuration is updated in DCs x64 (NETIQKB71864)

  • 7771864
  • 02-Oct-2009
  • 15-Mar-2013

Situation

If the hot fix is not applied, when you apply Change Guardian for Group Policy configuration changes for a Windows Server 2003 or 2008 domain controller, the NetIQ Security Manager service on the domain controller stops unexpectedly.

Resolution

After you apply this Hotfix, the Security Manager agent properly updates Change Guardian for Group Policy configuration changes, and the NetIQ Security Manager service no longer stops unexpectedly.

Cause

If the hot fix is not applied, when you apply Change Guardian for Group Policy configuration changes for a Windows Server 2003 or 2008 domain controller, the NetIQ Security Manager service on the domain controller stops unexpectedly.

Additional Information

Formerly known as NETIQKB71864