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Error when attempting to export an assessment. CHR0365 and CHR0368 (NETIQKB72473)

This document (7772473) is provided subject to the disclaimer at the end of this document.

Environment

NetIQ Vivinet Assessor 3.3

Situation

CHR0365 and CHR0368 while trying to save / save as / generate assessment report.
Error when attempting to export an assessment: "There is already an object named 'GetMOSSummary' in the database"
You might receive an error message if you try exporting an assessment that the backup device cannot open. An sample error message could be: "Operating system error 5 (Access is denied)."

Resolution

To address this issue, before you to export an assessment to a folder on your computer, ensure that the SQL Server 2005 Express service account has write permissions to that folder. The default SQL Server 2005 Express service account is Network Service.

Changing the service account to the Local System is sufficient.

Cause

SQL Server 2005 Express service account does not have write permissions to folder where assessment is bering stored.

Additional Information

Formerly known as NETIQKB72473

 


Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7772473
  • Creation Date:23-JUL-10
  • Modified Date:23-JUL-10
    • NetIQVivinet Assessor

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