How do reset my SCM admin password? (NETIQKB72883)

  • 7772883
  • 25-Mar-2011
  • 29-Aug-2016

Environment

NetIQ Secure Configuration Manager 5.8
 
NetIQ Secure Configuration Manager 5.9
 
NetIQ Secure Configuration Manager 6.0

 


Situation

How do I reset my adminstrator (admin) login for SCM?
Authentication error when logging into SCM because my credentials dont match.

Resolution

To resolve this issue a script must be run against the SQL database to reset the adminstrator password to '$secure$'.  To obtain this information contact NetIQ Technical Support by calling 713-418-5555 or emailing support@netiq.com .

Cause

The password being used for the userid is not correct and will not authenticate.

Additional Information

Formerly known as NETIQKB72883