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ZCM: Service Desk Registration via URL does not work
(7011682) TID
13 Mar 2013 ...Novell ZENworks Configuration Management 11.2 ZENworks Control Center - ZCC Under Configuration > Service Desk Management > Service Desk Registration, there is an option to register
How to determine Novell Service Desk email recipients
(7011553) TID
21 Dec 2012 ...Novell Service Desk Setting up the Novell Service Desk email option, an incorrect email account was entered in the Reply To field. This caused Novell Service Desk to take over the email
After upgrading NSD from v6.5.4 to v7.0, users cannot be added from an LDAP source.
(7011494) TID
28 Jan 2013 ...Novell Service Desk After upgrading NSD from v6.5.4 to v7.0, users cannot be added from an LDAP source. Scenario when the issue occurs: - This issue will
How to enable debug logging for Novell Service Desk v7
(7011278) TID
30 Oct 2012 ...Novell Service Desk Troubleshooting Novell Service Desk Windows: Log files are under Logs are stored in \LiveTime\Logs Linux: Log files are under /LiveTime/Logs Enable Debugging:
Unable to install Novell Service Desk 6.5 on SLES 11 SP1, Java is not recognized
(7010241) TID
1 Mar 2012 ...Novell Service Desk SUSE Linux Enterprise Server 11 Service Pack 1 SUSE Linux Enterprise Server 11 Service Pack 2 Unable to install Novell Service Desk on SLES
Novell Service Desk 6.5.4 Documentation
3 Feb 2012 ...Novell Service Desk 6.5.4. February 03, 2012. 1.0 Overview. The information in this Readme pertains to Novell Service Desk 6.5.4, a product that provides a complete service management solution. For instructions on downloading and installing Novell Service Desk 6.5.4, see
Novell Doc: Using ZENworks with Novell Service Desk 6.5 - Importing the ZENworks Device Details to Novell Service Desk Documentation
3 Feb 2012 ...2.6 Importing the ZENworks Device Details to Novell Service Desk. You import the ZENworks Device Details to Novell Service Desk by using database mapping:. In Novell Service Desk user interface, click Setup > AMIE > New. In the Server section
Novell Doc: Using ZENworks with Novell Service Desk 6.5 - Assigning a Bundle to a Device Documentation
3 Feb 2012 ...3.3 Assigning a Bundle to a Device. You can use the Novell Service Desk user interface to assign bundles to devices. The assignment changes are reflected in the ZENworks Control Center of the ZENworks Primary Server that is configured with
Toc Link File Documentation
3 Feb 2012 ...Novell Service Desk 6.5.4 Installation Guide. Novell Service Desk 6.5.4 Installation Guide. Overview. System Requirements. Novell Service Desk Requirements. Installing and Uninstalling the Novell Service Desk. Downloading the Novell Service Desk Software. Installing Novell Service Desk. Creating the Schema. Uninstalling
Novell Doc: Using ZENworks with Novell Service Desk 6.5 - Unblocking Bundles Documentation
3 Feb 2012 ...3.9 Unblocking Bundles. You can unblock the device-assigned bundles or customer-assigned bundles that have been blocked from being executed on a device. Review the following sections:. Section 3.9.1, Unblocking Bundles Assigned to Devices. Section 3.9.2, Unblocking Bundles Assigned to Customers.
