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Import Relations user-worksation from zenworks Forums
16 Jan 2015 ...Import Relations user-worksation from zenworks. Hi all, I'm using novell ZCM 11.3 and Service Desk 7.0.3. I import device details from ZCM with AMIE import. My question is: Is there a solution to create during import an association between device

How to get Email Banners working when Novell Service Desk is running under SSL via Apache Web Server (7012278)
15 Jan 2015 ...application RewriteRule ^/$ /Novell Service Desk/WebObjects/Novell Service Desk.woa [R] # Make sure we do not map our image directory via SSL and so make it the last in the chain RewriteRule ^/Novell Service Desk/images/banners/(.*)$ /Novell Service Desk/

Using Novell Service Desk with an Exchange server that doesn't permit IMAP or POP3 connections (7012314)
15 Jan 2015 ...that allows Novell Service Desk to connect to an Exchange server without using IMAP or POP3 directly, for cases where it is not possible to enable such services on the Exchange server. Resolution While Novell Service Desk offers the open standards for

Unable to find a Service Desk Incident from the Home tab. (7012270)
15 Jan 2015 ...Unable to find a Service Desk Incident from the Home tab.. Unable to find a Service Desk Incident from the Home tab. This document (7012270) is provided subject to the disclaimer at the end of this document. Environment Novell Service Desk Situation When

Why You Need to ‘Wow’ Your End Users With Amazing User Self-services Articles/Tips
15 Jan 2015 ...any device: Novell Service Desk: Request services and helpdesk support over mobile devices through this service catalog portal. End users can use Novell Service Desk to create incident tickets and track progress on service resolutions. Also, just about

NSD Email Polling Checkbox is reverting back to being checked after trying to hit save under Admin -- Setup. (7012269)
15 Jan 2015 ...Checkbox is reverting back to being checked after trying to hit save under Admin -- Setup. This document (7012269) is provided subject to the disclaimer at the end of this document. Environment Novell Service Desk 6 Situation Email Polling Checkbox is

Novell Doc: Novell Service Desk Developer Resources - Localizing Service Desk ITSM - March 17 2014
8 Jan 2015 ...Novell Doc: Novell Service Desk Developer Resources - Localizing Service Desk ITSM - March 17 2014. 1.9 Localizing Service Desk ITSM Internationalization is the process of designing an application so that it can be adapted to various languages and regions

Novell Doc: Novell Service Desk Developer Resources - Nagios CMDB Closed Loop Integration - March 17 2014
8 Jan 2015 ...we set it up so the host is an item in Service Desk, and the Nagios Service being tested is also an item in Service Desk. For instance, you might have a server numbered ‘Windows 101′ as the host with and FTP service running on it, which for this we

Novell Doc: Novell Service Desk Developer Resources - VB.NET and Service Desk ITSM - March 17 2014
8 Jan 2015 ...Novell Doc: Novell Service Desk Developer Resources - VB.NET and Service Desk ITSM - March 17 2014. 1.13 VB.NET and Service Desk ITSM This article describes how to use a VB.NET script to communicate directly with Service Desk via Web Services. When using

Novell Doc: Novell Service Desk Developer Resources - Novell Service Desk Developer Resources - March 17 2014
8 Jan 2015 ...Novell Doc: Novell Service Desk Developer Resources - Novell Service Desk Developer Resources - March 17 2014. Novell Service Desk Developer Resources This document includes Novell Service Desk developer resources. Audience This guide is intended for developers.

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