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Novell Doc: ZENworks Configuration Management - Best Practices Guide - OpenID Support for Novell Service Desk - December 05 2014
19 Dec 2014 ...15.3 OpenID Support for Novell Service Desk Every ZENworks Server acts as an OpenID provider for single sign-on support. This ability is used in providing single sign-on with Novell Service Desk. For more information, see the Novell Service Desk with ZENworks

Novell Service Desk 7.0.3
12 Dec 2014 ...view last update Novell Service Desk Developer Resources    03/19/2014 Previous Releases view last update Novell Service Desk 7.0.1 01/16/2013 - Readme - Guides Novell Service Desk 7 01/16/2013 - Readme Novell Service Desk 6.5.4 02/03/2012

“POODLE” TLS Vulnerability aka “POODLE AGAIN” (7015984)
11 Dec 2014 ...is provided subject to the disclaimer at the end of this document. Environment Novell Open Enterprise Server 11 (OES 11) Novell Open Enterprise Server 2 (OES 2) Novell ZENworks Novell Service Desk Novell Filr Novell GroupWise Novell Messenger Novell NetWare

Save Time & Effort with Quick Call Templates: Novell Service Desk Articles/Tips
21 Oct 2014 ...Save Time & Effort with Quick Call Templates: Novell Service Desk. Research has indicated a good percentage of traffic to the Service Desk is either repetitive or a slight variation of a common requests. These requests can be for day-to-day, monthly,

Novell Service Desk Announcement: CVE-2014-3566 'POODLE' weakness in the SSL protocol (7015809)
21 Oct 2014 ...Novell Service Desk Announcement: CVE-2014-3566 'POODLE' weakness in the SSL protocol. Novell Service Desk Announcement: CVE-2014-3566 'POODLE' weakness in the SSL protocol This document (7015809) is provided subject to the disclaimer at the end of this

Reclaim Control of Your IT Department With the Novell ZENworks Suite Articles/Tips
16 Oct 2014 ...ZENworks has to offer: Client Management: Keep track of all of your end users in real time with this policy-driven configuration and provisioning service. You will never have to question who is accessing your network again. Software Asset Management: As

Novell Service Desk vulnerability with GNU Bash Remote Code Execution (aka ShellShock) (7015718)
3 Oct 2014 ...Novell Service Desk vulnerability with GNU Bash Remote Code Execution (aka ShellShock). Novell Service Desk vulnerability with GNU Bash Remote Code Execution (aka ShellShock) This document (7015718) is provided subject to the disclaimer at the end of this

The Linux "Shellshock" Vulnerability and Your Novell Products Articles/Tips
2 Oct 2014 ...tasks required to ensure you are no longer vulnerable to Shellshock. Which Novell solutions are affected, and how do I obtain a patch? Novell ZENworks – virtual appliance deployment option –   Patch download instructions Novell Service Desk

Novell Service Desk Shellshock Vulnerability Fix - TID 7015718 Patches/Security
1 Oct 2014 ...Novell Service Desk Shellshock Vulnerability Fix - TID 7015718. shellshock_nsdpatch.sh This patch resolves the Novell Service Desk shellshock security vulnerablity, and identified in the following documentation: CVE-2014-6271 aka Shellshock CVE-2014-7169

Changing the format of Email Templates Forums
23 Sep 2014 ...Changing the format of Email Templates. We are looking to change the format of our Service Desk Responses so that they show the history of the ticket every time the item is updated in a very easy to read format. We know how to modify the existing templates,

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