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Micro Focus Service Desk v7.x Cookbook (7021281)
20 Aug 2018 ...the usual appliance upgrade/migration process. Documentation Micro Focus Service Desk v7.0x and below Micro Focus Service Desk v7.1 Micro Focus Service Desk v7.2 Micro Focus Service Desk v7.3 Micro Focus Service Desk v7.4 Micro Focus Service Desk v7.5

Search results are incomplete (7023209)
25 Jul 2018 ...Search results are incomplete. Search results are incomplete This document (7023209) is provided subject to the disclaimer at the end of this document. Environment Service Desk 7.3 Search Situation When performing a search function, results are incomplete.

Ext Certificate w/chains not recognized (7023184)
17 Jul 2018 ...the disclaimer at the end of this document. Environment Service Desk 7.5 Appliance Situation Adding External Certificate (with chains) isn't recognized after Activation. Log into the Service Desk Administration Console Digital Certificates > Web Application

SLES support entitlement with OWS products (7023123)
17 Jul 2018 ...Product: GroupWise Novell Product: Identity Manager Novell Product: iPrint Novell Product: Novell Messenger Novell Product: Open Enterprise Server Novell Product: Open Workgroup Suite - Small Business Edition (NOWS SBE) Novell Product: Service Desk Novell

Certificate Import Browse window displays C:\FAKEPATH (7023113)
26 Jun 2018 ...is provided subject to the disclaimer at the end of this document. Environment Service Desk 7.5 Appliance Situation Using the Service Desk Administration Console and selecting Certificates tile to import certificates, when selecting Browse button to navigate

Updating Email Signatures explained (7018193)
20 Jun 2018 ...will have the updated Email Signature. Document Document ID: 7018193 Creation Date: 10-26-2016 Modified Date: 06-20-2018 Novell Product: Service Desk Disclaimer This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties

Service Desk Migration with embedded database fails to connect to database (7022820)
18 Jun 2018 ...Service Desk Migration with embedded database fails to connect to database. Service Desk Migration with embedded database fails to connect to database This document (7022820) is provided subject to the disclaimer at the end of this document. Environment

Migrating to the Service Desk - Service Desk Appliance Deployment and Administration Reference
27 Apr 2018 ...Migrating to the Service Desk - Service Desk Appliance Deployment and Administration Reference. docmain.css" /> 8.2 Migrating to the Service Desk Service Desk will be migrated by bringing the new appliance. To migrate Service Desk: Deploy the Service Desk

Configuring the Service Desk Server - Service Desk Appliance Deployment and Administration Reference
27 Apr 2018 ...Configuring the Service Desk Server - Service Desk Appliance Deployment and Administration Reference. docmain.css" /> 4.1 Configuring the Service Desk Server This is applicable for a fresh installation of Service Desk. After deploying the Service Desk

Migrating the Service Desk Appliance - Service Desk Appliance Deployment and Administration Reference
27 Apr 2018 ...Migrating the Service Desk Appliance - Service Desk Appliance Deployment and Administration Reference. docmain.css" /> 7.2 Migrating the Service Desk Appliance Service Desk Appliance will be migrated by bringing the new appliance. The Service Desk configuration

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