How to determine the closest server rules as seen by the managed agent

  • 7003441
  • 03-Jun-2009
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 2 - 10.2
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3

Situation

How can you inspect settings at a managed device to know what the device will use for closest servers?

Resolution

In 10.3 run zac zc -l
In 10.2.x run zac zeninfo .  The resulting files will include agentCacheInfo\zmd\ZenCache\index.html .  Open that file in a browser.  Find the link for Service_Web_* and click on the link.  The order of the services should represent the order of closest servers that the device will try.  For example:
 
Server Roles:
Name: Content
        
https://zcm.novell.com:80/zenworks-content/
         http://192.168.0.77:80/zenworks-content/
         http://zcm2.novell.com:80/zenworks-content/
         http://192.168.0.78:80/zenworks-content/
 
Additionally, the order of the services listed in debug zmd-messages.log should reflect the closest server rules.