GroupWise client crashes while printing multiple emails

  • Document ID:7003849
  • Creation Date:12-Jul-2009
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 8 Windows Client
Microsoft Windows Xp

Situation

GroupWise Windows Client crashes while printing more then 10 emails at once.

Resolution

Reported to Engineering

Workaround
Do not print more then 5 messages at once. 

Additional Information

Steps to Duplicate:
  1. Login to GroupWise Client and select more then 10 messages at once.
  2. Right clieck on the messages and click on Print. 
  3. It will prompt the print window, choose the printer and click on Print again. 
GroupWise client will crash generating windows error report.