GW8 Client crashes when saving documents to GW Library with no subject

  • 7003937
  • 21-Jul-2009
  • 26-Apr-2012

Environment

Novell GroupWise 8
Microsoft Office XP

Situation

Microsoft Word XP crashes when trying to save a new Word document to a GroupWise document management library if no subject is specified.

STD:
1) Take a new install of Windows XP.
2) Install MS Word and MS Excel.
3) Install GW 8.0.1 or 8.0.2 HP2.
4) Login to the GW client.
5) Open MS Word and type in some test.
6) Click File | Save.
7) Select Save as a new document and press ok.
8) Save it to the mailbox folder and press ok.
9) Do not enter a subject, just press ok.

Resolution

A fix for this issue has been included in the GroupWise 8 Support Pack 1 client.