Unable to login after uninstalling ZCM agent from workstation

  • Document ID:3065025
  • Creation Date:03-Dec-2007
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management

Situation

Scenario 1: Remove Novell Client, then remove ZCM agent
ERROR:The logon user interface dll nwgina.dll failed to load. Contact your system administrator to replace the dll, or restore the original dll.
Unable to login after uninstalling the ZCM agent.
Scenario 2: Remove ZCM agent, leave Novell Client on workstation
Cannot login - when "OK" is clicked, the login hangs for a while, then blanks out the password and returns to the login panel.

Resolution

Scenario 2: As a workaround, uninstall the client, then reinstall the client.
This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support

Additional Information

Scenario 2:Checking the "Workstation Only" box will allow you to login to the workstation.

For other TIDs relating to login issues, see TID 3273870 - Troubleshooting ZCM login problems

+ Novell ZENworks 10 Configuration Management Core Concepts

+ Managing Software Packages and Bundles with ZCM 10

+ Configuring and Deploying Patch Management with ZCM 10