NTSCLIENT.EXE. not does not reference %APPDATA% in Citrix environments.

  • 7002176
  • 12-Dec-2008
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Desktop Management

Situation

NTSCLIENT.EXE not does not reference %APPDATA% in Citrix environments.
NOTE: %APPDATA% is a variable that is used in Citrix environments, NTSCLIENT.EXE is not reading the value of this variable correctly.  NTSCLIENT.EXE is creating an APPSVR.ini in the "%USERPROFILE%\Application Data\ICACLIENT" folder rather than the "%APPDATA%\ICACLIENT" folder.

Resolution

To obtain a hot patch with the fix for this problem, follow the instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support