ZCM 'zman bc' on linux servers generates error 62 if the bundle export file is non-English

  • Document ID:7007581
  • Creation Date:17-Jan-2011
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3

Situation

Error: 62

ZCM command 'zman bc '  on linux servers generates error 62 if the bundle export file being imported has non-English characters.

Resolution

This is fixed in version 10.3.3 - see KB 7007641 "ZENworks Configuration Management 10.3.3 - update information and list of fixes" which can be found at https://www.novell.com/support
 
For the workaround, do the following:
Stop ZCM server services (novell-zenworks-configure -c Start, Novell ZENworks Server ; or stop all services).

Go to /opt/novell/zenworks/bin and open zman (shell script) with an editor.

In the file find:

LANG=UTF-8
LC_CTYPE=UTF-8

Both values are invalid so both of them need to be corrected:

For e.g.:

(Spanish locale)

LANG="es_ES.UTF-8"
LC_CTYPE="es_ES.UTF-8"

(English US locale)

LANG="en_US.UTF-8"
LC_CTYPE="en_US.UTF-8"

After saving these changes in zman , restart the ZCM server service (novell-zenworks-configure -c Start ).