Environment
Novell NetWare 6.5
Novell Open Enterprise Server (OES) - Linux
Novell iManager 2.0.2
Novell iManager 2.5
Novell iManager 2.6
Situation
"Add From File" button is unresponsive for iPrint driver upload with iManager.
"Error on page" shown in lower left corner of Internet Explorer browser window when doing iPrint driver upload.
Double-click "Error on page" button and click "Show Details". The following error will show.
Char 3
Error: Object doesn't support this property or method
Code:0
URL: [My_iManager_URL]
The "Error on Page" can occur when attempting to create a Printer Driver Profile or when try to upload a printer driver. The same resolution steps apply to both problems.
Resolution
4. Click the link for the iPrint plug-in.
NetWare Workaround:
Note: replace [x] with 4 or 5.0.
ResourceDriversPage.jsp
ModifyPrinterDriverProfile2.jsp
In each of these files, find the OBJECT ID=iPrintAccess tag near
the top of the file. Remove the quotation mark near the end of the
definition. The line should now look like this:
<OBJECT ID=iPrintAccess CLASSID=clsid:36723f97-7aa0-11d4-8919-FF2D71D0D32C></OBJECT>
Save the changes made to those files.
Linux Fix:
The iPrint Linux NPM contained in the ZIP download listed above
does not have the fix. Search Novell's File Finder for
iCM. Within that download, a version of the Linux iPrint iManager
NPM has the fix. Be aware that a new iPrint Role will
be added to iManager for iCM (iPrint Client Management). This
new role will not work. Your options are 1) understand that
the new role will not work, or 2) install the other components
listed in the iCM download. Either option will resolve the
problem described in this TID.
Linux Workaround:
Additional Information
Formerly known as TID# 10100923