Environment
Novell ZENworks 10 Configuration Management
Novell ZENworks 10.0.1 Configuration Management
Situation
System update cannot retrieve files through a web proxy.
Resolution
The fix for this issue requires 2 updated jar files and a few additional entries to to the DownloadApplyUpdate.xml file.
Installation:
1. Obtain the system-update.jar and system-update-datamodel.jar from
https://download.novell.com/Download?buildid=060qjeKBHIY~
2. Copy the system-update.jar file and the system-update-datamodel.jar file to the ZENWORKS_HOME/lib/java directory.
https://download.novell.com/Download?buildid=060qjeKBHIY~
2. Copy the system-update.jar file and the system-update-datamodel.jar file to the ZENWORKS_HOME/lib/java directory.
3. Configure your ZENWORKS_HOME/conf/loader/DownloadApplyUpdate.xml file so that it appears as follows:
com.novell.zenworks.loader.modules.queue.handlers.DownloadApplyUpdateHandler
yourproxyhost
yourproxyport
username
password
(The directories for linux are /opt/novell/zenworks/java/lib and /etc/opt/novell/zenworks/loader.)
4. Restart the services for the new changes to take affect:
- On Windows 2003 server restart Novell ZENworks Services Monitor, Novell ZENworks Server, and Novell ZENworks Loader .
- On SLES 10 server restart novell-zenmntr, novell-zenloader, and novell-zenserver .
Caution:
Applying the Update for ZCM (10.0.3) will cause that these modifications will be overwritten. To avoid this please create a backup of the DownloadApplyUpdate.xml and then restore it after updating to 10.0.3.
The ZENworks 10 System Update process has been re-designed for 10.0.3. This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support
