High CPU Utilization with iPrint after applying SP6 for NW 6.5

  • 3538852
  • 17-Nov-2006
  • 26-Apr-2012

Environment

Novell iPrint for NetWare Novell NetWare 6.5 Support Pack 6

Situation

High Utilization is observed after applying Support Pack 6 for NetWare 6.5 for some servers running iPrint/NDPS.

Resolution

Apply NDPSGW.NLM dated 16NOV2006 or later. Search Novell's File Finder for this file.

Workaround:
Back rev NDPSGW.NLM to the version prior to Support Pack 6.
a. Unload NDPSM.NLM
b. Make a copy of SYS:\SYSTEM\NDPSGW.NLM
c. Copy an older version of NDPSGW.NLM to the server's SYS:\SYSTEM
d. Load NDPSM.NLM

Cause:
NDPSGW.NLM (the iPrint/NDPS Gateway) is the cause. This problem has been duplicated, a fix has been coded, and the fix is being tested.