Unable to view "Detailed Hardware/Software Inventory" - Link Greyed Out

  • 7000338
  • 21-Mar-2012
  • 10-May-2012

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1
Novell ZENworks 11 Configuration Management

Situation

Unable to view the "Detailed Hardware/Software Inventory" link under the "Inventory" tab for a managed device.

Resolution

Workaround:
Add the Device Right "Modify" to any user or group that needs to view the "Detailed Hardware/Software Inventory".

Cause

In ZENworks Configuration Management 11.1 and earlier any user viewing the "Detailed Hardware/Software Inventory" data was also able to edit this data. In a future version it is expected that it will be possible to view data only and the Device Right "Modify" won't be needed.

Status

Reported to Engineering