Environment
Novell ZENworks 10 Configuration Management
Novell ZENworks 11 Configuration Management
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1Situation
Enabling "Allow Dots in User Name" may cause an extra "\" to be passed to the ZCM if a DOT is in the user name, preventing pass-through authentication.
Resolution
ZCM 10.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support
ZCM 11.x: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support
Cause
The Novell Client adds a "\" escape character to allow for authentication and then passes the escape character to the ZCM agent, but the ZCM agent does not clear out the escape character.