Bundle Action "Install MSP" is failing because it adds an extra quotation mark (") to the command line

Document ID:7002228
Creation Date:30-Mar-2012
Modified Date:26-Feb-2013
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP2

Situation

The bundle action "Install MSP" is failing because it adds an extra quotation mark (") to the command.

Example from zmd-messages.log:

[DEBUG] [03/01/2012 10:59:23.517] [1632] [ZenworksWindowsService] [44] [] [ZMD] [] [User daemon call

Novell.Zenworks.ActionManager.WindowsActions.MsiPatchHandler.Patch(8fdb0ae1cf60d2fbff826ede2f27195a,

testapp.msp, /p "C:\Program Files(x86)\Novell\ZENworks\cache\zmd\ZenCache\775675ac-0c75-4fc4-b528-213af9543461\testapp.msp"" /lv* "${LOGFILE}-Patch.log" /passive /norestart,

Novell.Zenworks.ActionManager.ActionProgress) to session 154623080 succeeded after 37.554 seconds] []

Resolution

This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.2.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042

Workaround: if it is not possible to upgrade to 11.2.1 at this time, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at https://download.novell.com/Download?buildid=EWuCrZ4JAO0~ as "ZCM 11.2 Monthly Update 1 - see TID 7004550". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.