Restrict ZCM inventory imports to a specific PRU version

  • 7003583
  • 10-Apr-2012
  • 09-Jul-2012

Environment

Novell ZENworks Configuration Management 11.2 Inventory
Novell ZENworks Configuration Management 11.1 Inventory
Novell ZENworks Configuration Management 11 Inventory
Novell ZENworks Configuration Management 10.3 Inventory

Situation

Devices with old PRU versions have the potential to import incorrect inventory information into the database.  The inventory imports should be restricted on the server-side to only import device uploads with a specified PRU (KB) version.  All device imports that are rejected should be logged for troubleshooting purposes.

Resolution

For ZCM 11.x: This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.2.1 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042

For ZCM 10.3.x: A fix for this issue is included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, in the form of a Field Test File (FTF): it can be obtained at https://download.novell.com/Download?buildid=ftprCtwQg-c~ as "ZCM 10.3.4 - fix allow ZCM inventory imports to be restricted a specific PRU version - see TID 7003583". This Patch should only be applied if the symptoms above are being experienced, and are causing problems.

This Patch has had limited testing, and should not be used in a production system without first being checked in a test environment. Some Patches have specific requirements for deployment, it is very important to follow any instructions in the readme at the download site. Please report any problems encountered when using this Patch, by using the feedback link on this TID.