ZCM server not importing inventory data

  • 7003943
  • 12-Apr-2012
  • 18-Jul-2012

Environment

Novell ZENworks 11 Configuration Management Inventory (ZCM)

Situation

Devices are uploading their inventory (XML files) to the server directroy: %ZENWORKS_HOME%\work\collection\inventory\.  Files are building up in this directory as the server is not importing the data into the Zone.

A PRU (Product Recognition Update) has recently been applied.

Resolution

This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.21 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042