Discovery task fails on domain root container

  • 7008603
  • 18-May-2011
  • 27-Apr-2012

Environment

Novell ZENworks 11 Configuration Management Discovery
Active Directory domain to be searched for discovered devices
Domain root folder / selected as search context in Discovery Task with Recursive Search option enabled

Situation

Discovery task does not locate any computer or server object

Error:
A message like the following gets logged in loader-messages.log:
"...
LDAP Discovery errorjavax.naming.CannotProceedException; remaining name ',DC=dom,DC=mingos,DC=home'
..."
where ,DC=dom,DC=mingos,DC=home is the Active Directory domain object itself.

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround:

Select a domain folder for the Discovery Task search context where computer and/or server accounts are actually located. The accounts can also be located in subfolders if Recursive Search option is selected.