Environment
Novell ZENworks 11 Configuration Management (ZCM)
Novell ZENworks 11 Asset Management (ZAM)
Novell ZENworks 11 Asset Management (ZAM)
Situation
Clicking on any of the Device Used From links with over 1,000 records displays:
The data you requested is not available.
Details: For input string: "..."
Device Used From is found in the ZCC under:
Asset Management > Software Usage
Web Application Usage > Web Application Usage by Application
The inventory-servlet.log shows the following:
INFO inventory.Report - Action Class exception:
java.lang.NumberFormatException: For input string: "..."
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)
at java.lang.Integer.parseInt(Integer.java:456)
at java.lang.Integer.parseInt(Integer.java:497)
at com.novell.zenworks.inventory.rtr.actiontools.ToolBox.StringToInt(ToolBox.java:132)
at com.novell.zenworks.inventory.rtr.actionclasses.wcreports.WebAppUsageAppWSList.run(WebAppUsageAppWSList.java:78)
at com.novell.zenworks.inventory.rtr.Report.run(Report.java:178)
The data you requested is not available.
Details: For input string: "..."
Device Used From is found in the ZCC under:
Asset Management > Software Usage
Web Application Usage > Web Application Usage by Application
The inventory-servlet.log shows the following:
INFO inventory.Report - Action Class exception:
java.lang.NumberFormatException: For input string: "..."
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)
at java.lang.Integer.parseInt(Integer.java:456)
at java.lang.Integer.parseInt(Integer.java:497)
at com.novell.zenworks.inventory.rtr.actiontools.ToolBox.StringToInt(ToolBox.java:132)
at com.novell.zenworks.inventory.rtr.actionclasses.wcreports.WebAppUsageAppWSList.run(WebAppUsageAppWSList.java:78)
at com.novell.zenworks.inventory.rtr.Report.run(Report.java:178)
Resolution
This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support
Additional Information
To set debug logging for inventory-servlet.log see TID 3418069
https://www.novell.com/support/search.do?searchString=3418069
https://www.novell.com/support/search.do?searchString=3418069