Garbage characters are shown in the mail subject and attachment filename of SMTP-delivered report that uses Traditional Chinese language

  • 7009090
  • 01-Aug-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management Business Objects Reporting
Novell ZENworks 11 Configuration Management Business Objects Reporting

Situation

Using Traditional Chinese (Big 5) character set, when an inventory report is emailed, there are garbage characters in the title and the attachment name

Resolution

This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support