prebootlookup.log file size on ZENworks servers grows without limit

  • 7009598
  • 19-Oct-2011
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3
Novell ZENworks 11 Configuration Management

Situation

The prebootlookup.log file, found at %ZENWORKS_HOME%\logs\ on Windows servers or /var/opt/novell/log/zenworks/ on Linux servers, continues to grow in size without any limit.  

Resolution

For ZCM 11.0: This is fixed in version 11.1 - see KB 7008746 "ZENworks Configuration Management 11.1 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 10.x: This is fixed in version 10.3.3 - see KB 7007641 "ZENworks Configuration Management 10.3.3 - update information and list of fixes" which can be found at https://www.novell.com/support

After updating to one of those versions, this file will be limited to 10 MB.  The prebootlookup.log file gets zipped after it reaches 10 MB, and a new file is created.