Environment
Novell ZENworks Configuration Management 11
Situation
When doing an agent upgrade, the reboot prompt shown on the devices comes up in the background, so the user is unable to see it.
Resolution
This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support