Unable to image HP z620 workstations

  • 7010460
  • 16-Jul-2012
  • 24-Mar-2013

Environment

Novell ZENworks Configuration Management 11.2 Imaging
Novell ZENworks Configuration Management 11.1 Imaging

Situation

Unable to image HP z620 workstations

Booting off USB CDROM drive will get the admin to a bash prompt, but then the hard disks are not found

CDROM drive is not recognized.

Resolution

For 11.2.1 - This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757

Workaround: if it is not possible to upgrade to ZCM 11.2.2 at this time, in the interim, Novell has made a Patch available for testing, as part of "ZENworks 11.2.1 Imaging Driver Update for August 2012": it can be obtained at https://download.novell.com/Download?buildid=K68sV8Heu0M~ .

For ZCM 11.1: This is fixed in "ZCM 11.1 Imaging Driver Update for August 2012" available at https://download.novell.com/Download?buildid=CWBB8vE8sk4~


For ZCM 11.0: This is fixed in "ZCM 11.0 Imaging Driver Update for October 2012" available at https://download.novell.com/Download?buildid=3GxnlPmQgJc~