Office 2007 components disappear from inventory page

  • 7011352
  • 12-Nov-2012
  • 18-Jan-2013

Environment

Novell ZENworks Configuration Management 11.2 Inventory

Situation

Office components disappear from inventory after installing Microsoft Office SP1 on a Microsoft Office SP0 installation.

Resolution

This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757