Environment
Novell ZENworks Configuration Management 11.1
Novell ZENworks Configuration Management 11.2
Novell ZENworks Configuration Management 11.2
Situation
There are times when the imaging satellite can not talk with
the parent or configuration server because of loss of
communication, so it is unable to get pre-boot policy info,
and then can not show the pxeboot menu, so no imaging occur. If
there is a reboot of the configuration server, once configuration
server is up and responding, or if a reboot of the satellite,
imaging capabilities return.
Would like to have an imaging satellite fail over to another
configuration server if the initial configuration server fails to
response.
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks
Configuration Management 11.2.2 - update information and list of
fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757
Cause
When a primary ZCM server's IP, in the zenimgweb
configuration, is responding to pings but is in a partial state
where's it not fully functional. The Satellite Server will
fail to perform the PXE operations and either the Satellite or
Primary need to be rebooted rather than the Satellite trying
another Primary.
Additional Information
Once the fix is in place, On refresh, the satellite will update
another primary servers IP if the current primary server entered in
zenimgweb.conf is not functioning.