Environment
Novell ZENworks Configuration Management 11.1
Novell ZENworks Asset Management 11.1
Situation
The ZENworks inventory scanner, colw32.exe, may crash if the Inventory .xml file in Program Files\Novell\ZENworks\work\inventory is 0 bytes.
Resolution
This is fixed in version 11.2.2 - see KB 7010757 "ZENworks Configuration Management 11.2.2 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010757