Incorrect login name is being gathered from inventory

  • 7012416
  • 14-May-2013
  • 29-Oct-2013

Environment

Novell ZENworks Configuration Management 11.2

Situation

When doing an inventory scan of a device, it reports a login name that is incorrect and not the currently logged in user.  On the device in %ZENWORKS_HOME%\work\inventory\temp there is a loginname.dat file.  In that file it contains a username that may be from a previously logged in user, but not the currently logged in user.  The inventory scan is collecting the login name of from the loginname.dat file.

Resolution

This is fixed in version 11.2.4 - see KB 7012027 "ZENworks Configuration Management 11.2.4 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7012027