Inventory results incomplete on Red Hat Enterprise Linux 4.8

Document ID:7012865
Creation Date:17-Jul-2013
Modified Date:17-Jul-2013
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11 Inventory
Red Hat Enterprise Linux 4.8

Situation

Inventory fails to collect Serial Number and possibly other settings on Red Hat Enterprise Linux 4.8 devices.

Resolution

This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support