Bundle assignments lost after reboot post cache clear

  • 7014578
  • 18-Feb-2014
  • 21-Jul-2014

Environment

Novell ZENworks Configuration Management 11.2

Situation

After zac cc is run, upon reboot of the computer bundle assignments are not seen in zenicon, nalwin, desktop etc.

ERROR:

[DEBUG] [02/14/2014 08:18:26.598] [1496] [ZenworksWindowsService] [16] []
[BundleManager] [] [!!!!!!!!!!!  No Bundle Data Retrieved !!!!!!!!!!!!!!!!!] []
[]
[BUNDLE.CouldNotAddBundle] [Could not add bundle]

Resolution

This is fixed in version 11.3.1 - see KB 7015288 "ZENworks Configuration Management 11.3.1 - update information and list of fixes" which can be found at https:// www.novell.com/support/search.do?usemicrosite=true&searchString=7015288

Workaround:  After the random refresh has completed manually run a full refresh.  Don't use zac cc outside of troubleshooting purposes.

Cause

In 11.x, some changes to directive and file bundles required a value in cache (storedAppListZCMVersion) to be persisted.  Running zac cc removes that value from cache.  On the next reboot the appdata::applist in cache cannot be rebuilt due to the missing value.