Environment
Novell ZENworks Configuration Management 11.3
Situation
The service for ZESservice will not stay running on some machines
after the zcm 11.3.1 install if Intel Rapid Store is used.
The ZCM agent is stuck in the locations listed in the startup location.
ZESM or FDE about will not load.
A ZESM or FDE policy will not apply.
The ZCM agent is stuck in the locations listed in the startup location.
ZESM or FDE about will not load.
A ZESM or FDE policy will not apply.
Resolution
Workarounds include:
- Disable / Uninstall the spoke for FDE from within the ZCC, Configuration, Zenworks Agent.
- Change the BIOS from IRRT to AHCI.
- Uninstall IRRT Intel Rapid Store.
Cause
There are issue using 3rd party controllers.
Status
Reported to EngineeringAdditional Information
This issue can occur with older versions of ZCM as well.