Environment
Novell
ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered
Electronic Distribution (TED)
Situation
After
upgrading to ZSM7 SP1, the zfs-startup.log shows the following
errors:
2006.09.28
14:19:14 [Policy Package Agent:Module] Module ended with the
following error:
com.novell.application.servman.facilitator.Facilitator
2006.09.28
14:19:14 [Policy Package Agent:Module] *** Exception:
java.lang.NullPointerException
2006.09.28
14:19:15 [Policy Package Agent:Module]
java.lang.NullPointerException at
com.novell.application.servman.facilitator.Facilitator.InitializeDatabase(Facilitator.java:1478)
at
com.novell.application.servman.facilitator.Facilitator.run(Facilitator.java:710)
at
com.novell.application.zenworks.loader.ZENModuleThread.run(ZENModuleThread.java:77)
The policy
agent does not load completely, so policy distributions might not
occur, and Down Server events do not get correctly
registered
Resolution
Fixed in ZENworks 7 Server Management Service Pack 1 Interim Release 3a, available at https://download.novell.com
Additional Information
This problem
arises if the Subscriber has the variable "TREE_NAME" defined
(which would have been set if the ZEN CPKs have been deployed on
this Subscriber). A workaround is to un-set this variable.