Steps to Recover and Import Data if PlateSpin Migrate, Protect, or Forge Upgrade is Unsuccessful

  • 7921084
  • 25-Jun-2008
  • 25-Oct-2017

Environment

NetIQ PlateSpin Migrate 11.x and above
NetIQ PlateSpin Protect 11.x and above
NetIQ PlateSpin Forge 11.x and above
 
(Legacy) PowerConvert v6.6.3 and higher

 

Situation

This article explains how to recover data from a previous Migrate, Protect, or Forge installation after an unsuccessful upgrade.
Before beginning the upgrade procedure of the product, the installer will automatically export the existing network data to:
 
%programdata%\PlateSpin
 
Once the data is successfully exported, the upgrade process continues. If, for any reason, the software upgrade fails the following instructions can be used to import the previously exported data into the new installation of the product.
 
 

Resolution

PlateSpin Protect and Forge

Protect  and Forge only support using the Default network, the instructions below will import exported network data into the Default network.

1. Open a command prompt and navigate to:

\Program Files\PlateSpin Protect Server\PlateSpin Forge\bin\ImportExport
or
\Program Files\PlateSpin Forge Server\PlateSpin Forge\bin\ImportExport

2. Execute the following command:

ImportExportAll.bat /import /dir=%programdata%\PlateSpin
 
3. Once the import is complete connect to the Protect or Forge web user interface to confirm the data is intact.
 
PlateSpin Migrate
 
If your original PlateSpin Server used only the Default Network, these steps will re-create the Default Network in the new PlateSpin Server.
 
1. Open the Migrate client.
2. Double Click: “Network”
3. Under “Networks” - Create a new network (name it “test”) and click “Add”.
4. Select “Default” in the list below – and click delete.
5. Click OK.
6. Open a Command Prompt.
7. Navigate to “C:\Program Files\PlateSpin Migrate Server\bin"
8. Execute the following command:
 
PlateSpin.ImportExport.exe /import /forceall /dir="%programdata%\PlateSpin"
 
The Default Network should now be available in the Network list with all previous data intact.
 
To import the data into a custom network run the command below:
 
PlateSpin.ImportExport.exe /import /forceall /dir="%programdata%\PlateSpin" /network=NETWORKNAME
 
This command will create a new Network called NETWORKNAME.
 
 
Legacy Info for PowerConvert/Portability Suite
 
Once the new version of PowerConvert is successfully installed, follow the steps below to import the data from the previous installation.
 
If your original PowerConvert Server used only the Default Network, these steps will re-create the Default Network in the new PowerConvert Server.
 
1. Open PowerConvert.
2. Double Click: “Network”
3. Under “Networks” - Create a new network (name it “test”) and click “Add”.
4. Select “Default” in the list below – and click delete.
5. Click OK.
6. Open a Command Prompt.
7. Navigate to “C:\Program Files\PlateSpin PowerConvert Client”.
8. Execute the following command:
 
PowerConvert.ImportExport.exe /import /forceall /dir="C:\Documents and Settings\All Users\Application Data\PlateSpin"
 
The Default Network should now be available in the Network list with all previous data intact.
 
To import the data into a custom network run the command below:
 
PowerConvert.ImportExport.exe /import /forceall /dir="C:\Documents and Settings\All Users\Application Data\PlateSpin" /network=NETWORKNAME
 
This command will create a new Network called NETWORKNAME.