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NetIQ Fundamentals of IT Process Automation with NetIQ Aegis 3.1 [Course 9518]

Course Overview

What products or services are being covered?

  • NetIQ Aegis and NetIQ AppManager are covered.

What are you teaching students about the products or services?

  • Automation is the key to efficiency and consistency when delivering IT services. Fundamentals of IT Process Automation with NetIQ Aegis is a three-day course that will help you gain the proficiency you need to develop automated processes for your IT organization. In this course, you will learn about the NetIQ Aegis lifecycle, how to use the Workflow Designer, and process revision control, in order to manage, maintain and make decisions with NetIQ Aegis.
  • In addition, students learn how to manage, maintain and make decisions with Aegis. Through discussion, examples, and lab exercises with real world content, you will learn how to identify and create notification workflow processes, set user and permission sets, and handle basic Aegis troubleshooting.

What should a student be able to do after finishing the course?

  • Through discussion, examples, and lab exercises with real world content, you will be enabled to:
    • Discuss the basic Aegis architecture
    • Identify and Install the Aegis components
    • Identify, design, and create workflows to address real-world business problems.
    • Create basic integrations using NetIQ Aegis adapters and activities.
    • Create and execute a process.
    • Identify scheduling and triggering.
    • Set user and permission sets.
    • Add decision support activities.
    • Handle basic NetIQ Aegis troubleshooting.
    • List and discuss the NetIQ Aegis adapters.

What are the basic prerequisites for taking the course?

  • Basic knowledge of Microsoft Windows Operating Systems and SQL Server

Training Level: 0 - All

Duration: 3 Days

Key Objectives

After this course, the student will be able to:

  • Discuss the basic Aegis architecture
  • Install Aegis components
  • Identify basic steps in a workflow process
  • Describe how Activities, Connectors, and Triggers are used in the Workflow Designer to implement a Workflow in an Aegis Process
  • Use the Aegis Operations Console
  • Use the Aegis Configuration Console
  • Test and debug processes, insert breakpoints, and review the inputs and outputs of activities
  • Discuss communications options
  • Add decision support activities

Audience Summary

The summary should include IT roles (administrators, help desk, engineers), what roles the customers might fulfill in their organization, and their level of experience (with software and hardware).

NetIQ® AppManager® Administrators and System Administrators should attend this class.

Course Prerequisites

These prerequisites help customers understand what their base level of skills and knowledge should be in order take full advantage of the course learning experience. Prerequisites that not only define knowledge, but what the customer should be able to do, help clarify expectations of the instructor and other students in the class.

Basic knowledge of Microsoft Windows Operating Systems and SQL Server.

Course Outline

Welcome and Introductions

•     Classroom Environment

•     Agenda

•     What is NetIQ Aegis

•     Features

•     How NetIQ Aegis Works

NetIQ Aegis Architecture

•     Overview

•     Data Flows

•     Supported Configurations

•     NetIQ Aegis Application Credentials

Course Description

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